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Return Policy - Keep Your Receipt!

To receive a full refund during Summer Session, textbooks must be returned within 5 days of the start of the term with a dated sales receipt.

Summer Semester 2024 return deadline:

  • Textbook returns for full refund are due by May 24, 2024.
  • After May 24, 2024 the return policy is two business days.
  • Books for late start classes are returnable for one week after the start of the course. Must have a course schedule and receipt.

Return Policy Details:

  • Return must include a receipt (returns without a receipt risk not being refunded)
  • Textbooks must be returned in the same condition as received
  • Access codes/ eTextbooks must be unscratched or accessed
  • If shrink wrap is removed, we deduct 20% of book value from the full refund price
  • Clothing and general merchandise purchased in-store or online must be returned within 14 days of purchase and in original condition with tags
  • Sales of supplies and non-required items are returnable for refund or replacement, only if defective. If deemed defective, will be replaced at no charge
  • Shipping and handling charges are non-refundable  
  • Online orders not picked up within three (3) weeks will be refunded.
  • ALL returns are at the discretion of the BOOKStore staff
  • Cash/ Financial Aid refunds may be issued by the Business Office

Non-returnable items:

  • Opened/Used access codes and eTextbooks
  • Opened program kits
  • Study aids, study and testing guides
  • Worn/used general merchandise items
  • Computer software/hardware
  • Opened electronic items

Online Shipping Orders:

Inaccurate Packages/ Damaged Packages/ Lost Packages

The BOOKstore is not responsible for any lost, stolen, or damaged packages. 
Report inaccurate packages/ damaged packages/ lost packages to: 
[email protected] or 320-308-5028 for assistance with filing a claim with UPS.

 

Please contact the BOOKStore for additional information. 

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